ServiceNow IT Operations Management Developer

Hewlett Packard Enterprise is an industry leading Technology Company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world make IT more efficient, more productive and more secure.

This role is for an IT Operations Management (ITOM) Developer in ServiceNow for Global Remote Services (GRS), Sofia. Identified developer will work in areas of IT Operations Management, Service Management & Orchestration of Incident Remediation, Process & Workflow and Cloud Automation and will be part of AMS IT monitoring and Automation team.
How you'll make your mark:
- Will work with a team of highly skilled developers and excellent mentors.
- Core responsibility will be to write clean, efficient, unit-testable code with minimal support needed.
- Will adhere to the coding and review practices laid down by the team.
- Equally responsible for the quality and timeliness of the modules you are working on.
- Expected to document the pseudo code as applicable w.r.t the templates.
- Display keen interest in the latest technologies and share that knowledge with peers and managers.
- Great organization skills to prioritize, follow up, deliver, and communicate status of assigned actions.
About you:
- Have a passion for Programming and problem solving, with up to 1 year of relevant experience.
- Prior working experience with any ITSM tools will be an added advantage.
- Deep knowledge on Object Oriented Programming Concepts (OOPS) and Object Oriented Design Principles.
- Knowledge of Python, Shell scripting and PowerShell will be needed.
- Should have working experience in event management module, integration with event management module from monitoring tool.
- Should have working experience in Cloud Management Module of ServiceNow.
- Should have built some automation script for customer to save cost.
- Should have knowledge on integrating multiple tools as per requirement and should be capable enough to write script in any language.
- Should have knowledge on cloud platform like AWS, Azure.
- Debugging skill along with coding skills is very important.
- Well aware of the importance and techniques of writing unit testable code.
- Prior knowledge of ITIL process will be an added advantage.
- Quick learner, well organized and highly motivated with good communication skills.
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.