Senior Specialist, Collection

Cargotec is a leading provider of cargo and load handling solutions and services with the goal of becoming the global leader in sustainable cargo flow.

Cargotec Business Services was established in Sofia, Bulgaria in August 2017 and has close to 450 employees now. Our goal is to help accelerate Cargotec’s success by providing world-class global business services in the areas of Finance, Human Resources and Indirect Procurement.

Currently we are looking for a Senior Specialist, Collection with English to support the Cargotec collections process including performance measures, process standards and policies via touch points and interfaces to related process areas.

Main tasks and responsibilities

• Performing collection activities - calls and emails to customers,maintain a follow up actions schedule, securing promises for payment, ensure that all cash is correctly applied;


• Ensure that all customer communication is populated in the system as per the agreed format;


• Complete the check for payable invoices for the current month and contact local Finance controllers and customers in order to collect due receivables/pre-delinquent contacts for not yet due invoices could also be needed during Quarter-end months; Identify Collections items which need action and Manage Collections strategies;


• Monthly follow-up and analysis forecast vs actual cash collected;


• Receive, record and route customer dispute; Monitor and escalate open disputes; Perform root cause analysis; Resolve dispute notifications;


• Provide training of Cargotec systems (for example: SAP, ServiceNow, BPOpen, QlickView and others applicable) to customers and new team members;


• Assist Financial Reporting group with various duties during the PEC process including preparing the company’s financial reporting packages with detail, Bad Debt Provision, ad-hoc and monthly/weekly Aged debt reports/AR overdue reports, Working Capital and Cash flow forecasts and others;


• Identify improvement areas and suggest development of the processes accordingly.

 
What you’ll need to succeed:

• Minimum Bachelor Degree in Accounting, Finance, Economics, Mathematics;


• Minimum of 3 years of relevant experience in an international environment; 


• Proficiency in computer applications including Microsoft excel (Pivot tables, VLOOKUP, Charts), Powerpoint and process mapping tools;


• SAP experience - strong plus;


• Full professional proficiency of written and oral English required, other languages being an asset;


• Open to learn different areas of all Finance aspects;


• Advanced communication and collaboration skills;


• Ability to work in a team and take ownership;


• Ability to learn and apply the newly gained knowledge in daily tasks;


• Ability to adapt to a changing environment, to work  under stress;


• Time management and ability to prioritise.

 
You will be part of:
 
We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation. 

We provide you with opportunities for training and development of your technical and professional capabilities. 

You will work together with great and friendly colleagues from various backgrounds inspired by shared, ambitious goals in an atmosphere of trust and support.

In addition we also offer:

• Attractive compensation package;


• Healthy work environment - company sponsored medical insurance program;


• Food vouchers;


• Work-life balance – 25 days paid vacation, company events;


• Transportation allowance;


• Performance-based bonuses;


• Company policy of permanent remote based location within any point in Bulgaria, office based only on very limited occasions.

 
Interested to join?
 
If you are excited about this opportunity, please submit your application and CV.

Join us to make a difference - and have fun while doing it.

Cargotec and its businesses

Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec has signed the United Nations Global Compact Business Ambition for 1.5°C. The company's sales in 2021 totalled approximately EUR 3.3 billion and it employs around 11,000 people.