Customer Support Agent with German - Chat and Emails

New Spring Ventures is a part of an international group of companies, made of like-minded enthusiasts.
New Spring Ventures is growing tremendously and we continue to conquer new countries!
Now we're looking for a Greek Customer Support (fluent) to join our team and make his own contribution to our products.
✅ Main responsibilities:
✔️ Communication with customers via online-chats, e-mails;
✔️ Maintain prompt and empathetic attitude towards customers;
✔️ Acknowledge and resolve customers’ requirements;
✔️ Knowing our products inside and out so you can answer the questions;
✔️ Ensure satisfaction of the customer and provide professional support for customers.
✅ Requirements:
✔️ Excellent written and verbal German and English skills;
✔️ Ability to work in multitasking environment;
✔️ Analytical skills;
✔️ Attention to details;
✔️ Previous experience as a support agent will be considered as an advantage.
✅ What we offer:
✔️ Competitive salary and attractive bonus scheme;
✔️ Working in a dynamic International company;
✔️ Ability of career and professional growth within the company;
✔️ Social benefits and team buildings;
✔️ Sunny, spacious office.