Contact Center Specialist with Spanish, Italian, Russian, French, Dutch and English
Поради епидемичната обстановка съветваме всички кандидати да осъществяват контакт с нас по телефон и да се въздържат от посещения на място в нашия офис. Благодарим за разбирането!Астреа РикрутмънтАстреа Рикрутмънт е създадена през 2007 година с една основна мисия – да бъдем различни. Превърнахме това виждане в основен двигател на нашите усилия да сме винаги на разположение, когато клиентите и партньорите ни имат нужда от нас, за да ги консултираме и напътстваме при вземането на важни решения.Започнахме с офис в София и след няколко години на професионализъм успяхме да се разширим и във Велико Търново.Нашите партньори се увеличават всеки ден и тяхното удовлетворение е най-добрата визитна картичка за нас.Нашите ценности:* Професионална отговорност;* Лична и социална ангажираност;* Конфиденциалност;* Етика;* Съчетаване на добрите практики с иновационни подходи.Софияул. Царибродска 70, ет. 2, офис 3Тел./Fаx: +359 (02) 862 6318M: +359 (885) 865 066Велико Търновобул. България 2, ет. 2, офис 11-12Тел./Fаx: +359 (02) 862 6318M: +359 (882) 46 78 51Astrea RecruitmentAstrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.We started with one office based in Sofia and after several years of professional and hard work, we have managed to grow and open another office in Veliko Tarnovo.Our partners are increasing continuously and their satisfaction is the best business card for us.Values:* Professional responsibility;* Personal and social commitment;* Confidentiality;* Ethics;* Combining good practices with innovative approaches.Sofia70 Tsaribrodska str, floor 2, office 3Phone/Fаx: +359 (02) 862 6318M: +359 (885) 865 066Veliko Tarnovo2 Bulgaria blvd, floor 2, office 11-12Phone/Fаx: +359 (02) 862 6318M: +359 (882) 46 78 51
Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – worldwide services company dealing with analytics and management
operations. We are on a lookout for bright, organized and customer focused individuals for
the role of Contact Center Specialist with Spanish, Italian, Russian, French, Dutch and English.
Essential Duties and Responsibilities:
* Serving as a first point of contact for customers, partners and employees via phone, chat and email;
* Striving towards providing positive and low effort experience;
* Identifying and understanding the issues and offering easy-to-follow solutions;
* Forwarding complex and sensitive cases to the right team;
* Acting as a part of a team, helping and supporting others to the best of your abilities.
Requirements:
* Great Spanish, Italian, Russian, French, Dutch and English written and verbal skills;
* Excellent conversational skills, empathy and active listening;
* Strong computer user skillet and typing skills;
* Customer-oriented, self-motivated and eager to improve;
* Adaptable analytical thinker with a team-player attitude;
* Good with multitasking and time management.
Our client offers:
* Strong salary and additional benefits (life insurance, medical plan, transport allowance…);
* Holiday pay and annual bonus;
* Full-time job with a standard work week (Mon-Fri);
* Opportunity to learn and grow within the company;
* Dynamic and friendly atmosphere and modern office space.
If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_CCSSIRDF)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)
За обявата
June 10th, 2022
София
Административни, Офис и Бизнес дейности
За обявата
June 10th, 2022
София
Административни, Офис и Бизнес дейности