Job summary

The Senior Professional Network Engineer is responsible for delivering services to outsourcing enterprise accounts on time, on target and with quality. Our team works on 8x5 shift and focuses on implementing projects with different
complexity and change management of configuration items. The main goal is to minimize the amount of unplanned downtime in the customer's production environment and to achieve a high level of customer satisfaction.

The main accountabilities of our network experts include:

• Participate in planning, design, configuration and implementation of network solutions, focusing on Load Balancer part, for our corporate customers, based on leading vendors (mainly F5).


• Lead projects from technical perspective and provide consultation to other involved parties.


• Assist presales team by translating customer’s demand into appropriate solution design.


• Prepare relevant technical documentation and maintain the configuration management database (CMDB) configuration items in conjunction with environment changes.


• Plan and implement normal/complex, routine or emergency changes.


• Participate in Change Advisory Board (CAB) / Technical Advisory Board (TAB) meetings to provide feedback, approve/decline and determine impact of planned changes for customer environment.


• Participating in root cause analysis related to project activities.

Requirements

• Bachelor’s degree in computer science, Telecommunication or equivalent.


• At least 6 years relevant network experience mainly supporting Enterprise customers.


• Extensive experience with F5 BigIP Load Balancers (including LTM, ASM, APM, GTM modules).


• Knowledge in TCP/IP, routing (OSPF, BGP, EIGRP), switching (Ethernet, STP, LACP, VTP) and other network technologies and protocols, such as ICMP, ARP, Port-security, etc.


• Understanding of IT Service Management (ITSM) and IT Infrastructure Libraries (ITIL) processes.


• Good communication skills and customer centric focus - ability to communicate clearly and in a timely manner with all customers, partners and users, internal and external.


• Fluency in English

Advantages

• Cisco CCNP, CCDP, HP AIS and/or other equivalent network certification


• Experience with Cisco and HP/Aruba network technologies


• Experience with Network Security Technologies (Fortinet, Checkpoint, Palo Alto, Cisco)

Nice to have

• Experience with Public Cloud (Azure, AWS)


• Experience with Network Access Control (Cisco, Aruba)


• Experience with SDWAN (Cisco, Aruba, Fortinet, VMware)