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Bid Specialist with English

Sitel Group is one of the largest customer experience companies in the world. The group is comprised of industry-leading firms providing business process outsourcing, digital marketing, training and talent management, technology and innovation, consulting and analytics solutions. With subsidiaries such as Sitel, TSC, Learning Tribes, Extens Consulting, Sitel Insights and Novagile, the group’s services are leveraged across geographies, verticals and all stages of the end-to-end customer journey, helping clients effectively harness the industry’s explosive digital transformation and consistently deliver outstanding customer experiences.   With over 35 years of industry-leading experience, Sitel Group’s 80,000 associates service over 450 clients through its network of more than 100 offices in 28 countries.   For more information, visit www.sitel.com   Follow us: Twitter, LinkedIn and Youtube


Guided by 35+ years of experience and a customer-obsessed approach, Sitel offers tailored customer care solutions and is redefining and transforming the contact center and the associate experience. Sitel’s 80,000 passionate and talented associates support more than 450 clients in 49 languages from more than 120 facilities strategically located in 29 countries.


Experience is everything at Sitel Group – it’s what sets us apart from the rest.


Our office in Sofia is based in the city center and employs more than 800 people, supporting 32 languages all around the world. For one of our projects we are looking for passionate and customer oriented Bid Specialist with English.


 

YOUR RESPONSIBILITIES:
 


  • Execute proposal processes and standards to support scale and operational excellence; 

  • Organize and coordinate all activities involved in the document preparation of RFPs(Request for proposal) to clients, including proposals, qualification packages, executive summary draft, government standard forms, and security questionnaires/audits; 

  • Schedule and lead proposal kick-off meetings to facilitate discussions on ideal customer solution(s) and identify issues;

  • Identify and obtain all pertinent information from SMEs and transform it into compelling, high quality proposal responses; 

  • Conduct research and maintain proposal data/content;

  • Edit and proofread documents for grammar, clarity, brand, and messaging consistency; 

  • Certify RFP completion before quality assurance checklist process; 

  • Develop client’s content library for responses to customer requests; 

  • Research and write proposal content and interview technical staff to draft project descriptions, staff bios and technical content; 

  • Attain expert knowledge of client products, features, benefits, security details, differentiators, future product releases, etc.;

  • Share best practices around proposal with the team.



 
THE CANDIDATE:



  • Has very good command of written and spoken English (at least level C1);

  • Has at least 2 years of expеrience as a Bid Specialist;

  • Bachelor's degree holder with 1 years of sales, marketing, project management, or proposal coordination experience; 

  • Experience using proposal software as well as sales and marketing technologies and analytics tools;

  • Strong analytical and strategic thinking abilities to draw conclusions based on data; 

  • Results oriented, strong attention to detail and skilled at both planning and hands-on-execution;

  • Strong self-motivated individual capable of working in a fast-paced, dynamic environment. 


 
SITEL SOFIA OFFERS YOU:



  • Competitive remuneration scheme;

  • Social package including: additional healthcare insurance, gift vouchers, sport card discounts;

  • To participate in company initiatives – charity activities, team buildings, sports events, internal competitions;

  • Working schedule: Monday - Friday, 2 days off;

  • Opportunities for a long-term professional career;

  • Entitlement to company internal training and development accordingly global standards;

  • Work at home opportunity.



 

The recruitment process is entirely REMOTE.


We are looking forward to receiving your application!


By applying for our vacancies, it is considered that you give your explicit consent for your personal data to be processed, used, and kept for the purposes of the recruitment at Sitel.

За обявата

June 10th, 2022

София

Търговия и Продажби