SQUARETALK – Branch Bulgaria logo

Technical Assistant

Squaretalk is a global provider of intelligent SaaS solutions for contact centers and other industries. Established in 2009, Squaretalk interconnects 100’s of leading business applications creating bespoke hubs for BPO communication centers worldwide. Our goal is to make the communication process easier and more efficient.We have been a decentralized team for a while now. We believe it suits our international footprint to work together virtually. It is also at the core of our vision to provide a flexible, secure, and reliable platform managing business processes for BPO Contact Centers.We are expanding our team here in Bulgaria and looking for talented and motivated people to be part of our happy-growing team.













Technical Assistant








About us








We are a multi-national SaaS company focused on creating innovative solutions for Businesses. We are looking for a great Technical Assistant to join our team. Someone that loves to have an impact and get excited by new technologies.




Squaretalk provides Businesses on a global scale with a workflow automation platform that never outgrows the business, integrations to 100's of apps and CRM. Cross-channel communication is fully integrated with multiple CRM, all build cloud-native.









What your essential role in the team will be:







  • Responding via mail and tickets to various departments and vendors.

  • Resolving issues related to the quality of the traffic.

  • Sending out details including price and what is included.

  • Communications with vendors.

  • Analyzing client billing data/patterns.








What you need to have is:






  • Advanced Excel skills

  • Excellent English

  • Negotiation skills

  • Analytical thinking and strong attention to detail

  • Availability to work from Sunday to Thursday







What can you expect from us:






  • A hybrid model of working

  • Comprehensive initial training and onboarding

  • Professional Development

  • Interesting work on new and long-run projects

  • Social benefit package








If this feels like the perfect next step in your career, we want to hear from you! Good luck!





За обявата

June 10th, 2022

София

Търговия и Продажби