Точева-Клопова, Кокошкова and Илиева-2021 logo

Tech Support VoIP Agent with Dutch, German, Spanish or Italian

Поради епидемичната обстановка съветваме всички кандидати да осъществяват контакт с нас по телефон и да се въздържат от посещения на място в нашия офис. Благодарим за разбирането!Астреа РикрутмънтАстреа Рикрутмънт е създадена през 2007 година с една основна мисия – да бъдем различни. Превърнахме това виждане в основен двигател на нашите усилия да сме винаги на разположение, когато клиентите и партньорите ни имат нужда от нас, за да ги консултираме и напътстваме при вземането на важни решения.Започнахме с офис в София и след няколко години на професионализъм успяхме да се разширим и във Велико Търново.Нашите партньори се увеличават всеки ден и тяхното удовлетворение е най-добрата визитна картичка за нас.Нашите ценности:* Професионална отговорност;* Лична и социална ангажираност;* Конфиденциалност;* Етика;* Съчетаване на добрите практики с иновационни подходи.Софияул. Царибродска 70, ет. 2, офис 3Тел./Fаx: +359 (02) 862 6318M: +359 (885) 865 066Велико Търновобул. България 2, ет. 2, офис 11-12Тел./Fаx: +359 (02) 862 6318M: +359 (882) 46 78 51Astrea RecruitmentAstrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.We started with one office based in Sofia and after several years of professional and hard work, we have managed to grow and open another office in Veliko Tarnovo.Our partners are increasing continuously and their satisfaction is the best business card for us.Values:* Professional responsibility;* Personal and social commitment;* Confidentiality;* Ethics;* Combining good practices with innovative approaches.Sofia70 Tsaribrodska str, floor 2, office 3Phone/Fаx: +359 (02) 862 6318M: +359 (885) 865 066Veliko Tarnovo2 Bulgaria blvd, floor 2, office 11-12Phone/Fаx: +359 (02) 862 6318M: +359 (882) 46 78 51


Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – global provider of customer and information management solutions.
We searching for driven analytical thinkers and tech enthusiasts for the role of Tech Support VoIP Agent with Dutch, German, Spanish or Italian.

Essential Duties and Responsibilities:
* Dealing with support requests and examining system logs;
* Preforming remote troubleshooting;
* Showing high level of technical know-how and assisting in solving the problem;
* Focusing on customers expectation and satisfaction;
* Following and achieving key performance indicators.

Requirements:
* Written and verbal fluency in Dutch, German, Spanish or Italian or English;
* Familiarity and skills with VoIP and Networking (Linux, preferably);
* Great analytical and troubleshooting skills;
* Route and Switch experience is a plus;
* Telecommunications knowledge or education is considered an advantage;
* Customer oriented with pro-active and team player attitude.

Our client offers:
* Competitive remuneration and additional Health Insurance;
* In depth training and access to the educational platform;
* Career development opportunities and reward and recognition program;
* Full time employment, standard working time and work from home option;
* Pleasant and friendly work environment.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_TSVA)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

За обявата

June 10th, 2022

София

Административни, Офис и Бизнес дейности