Sr Assistant, CMA Contracts with German language skills - temporary role

Are you looking for new challenges and personal growth within Coca-Cola Europacific Partners? Then we have a great opportunity for you.

Key Contributions:
•    Responsible for delivering high quality services to key customers (who include Customers, Suppliers, Employees, Executives, Regulatory Bodies, etc)
•    Ensures Contract Management procedures are completed efficiently, accurately and in a timely manner
•    Makes productive use of technology tools and systems including SAP to ensure effective service delivery and accurate CMA data.
•    Ensures that all CMA forms received have appropriate approvals in accordance with the CCEP Chart of Authority.
•    Escalates where forms are received without the correct information or approvals.
•    Ensures that all CMA contracts are sent to agreed customer deadlines and meets customer expectations
•    Ensures that any supporting documentation are provided to customers as requested
•    To understand and answer any queries relating to contracts management
•    Ensures all follow up issues on contracts are managed accordingly to the given timelines.
•    Ensures that Coca-Cola Europacific Partners policies are adhered to (e.g. approvals, financial guidelines, etc.) 
•    Provides feedback to ensure that CMA processes meet business requirements in an automated and as user-friendly manner as possible.
•    Provides support to other team members where required 
•    Works to ensure the achievement of customer service requirements as defined by both formal Service Partnership Agreements as well as Customer Satisfaction surveys
•    To gather data requested by audit teams during financial and SOX audits 
•    To support the documentation of all off invoice activity processes in line with the CoA
•    Builds strong relationships with key stakeholders in the Business Units to drive understanding and support for CMA and Shared Services generally
•    Works and liaises closely with BU Finance teams and other departments where required
•    Works proactively with colleagues across the CMA, Order to Cash and Data Management Function to ensure an integrated approach to service delivery
•    Proactively improves the quality of end-to-end processes through identification and resolution of issues and continuous improvement

Requirements: 
•    Bachelor level education
•    Working experience preferably in a multinational organization and/or Shared Services environment with a good business acumen.
•    Fluent in German language skills
•    Strong focus on providing the highest level of customer service 
•    Excellent communication & interpersonal skills

Our employee value proposition:
•    Competitive Rewards & Compensation plan
•    Social Benefits & Corporate discounts
•    Recognition programs
•    Career & Talent progression growth opportunities
•    Excellent Health & Wellbeing conditions
•    Modern and comfortable working environment & tools
•    Hybrid & Flexible working
•    Social activities and events

Coca-Cola Europacific Partners (CCEP) is a major fast-moving consumer goods business and the world’s largest independent Coca-Cola bottler. With a dedicated team of 33,200 people, serving customers in 29 countries, we make, sell and distribute the world’s most loved drinks brands to more than 600 million people, including Coca-Cola®, Fanta®, Powerade®, Glaceau Vitaminwater®, Monster® and Capri-Sun®. And we want a workforce as diverse as our products – with a culture that fosters belonging and inclusivity. One that enables everyone to be themselves, whatever their background or experience. From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognize we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth.