Spare Parts Sales Specialist and Customer Service

Spare Parts Sales Specialist and Customer Service

MAIN ACTIVITIES AND RESPONSIBILITIES:

Monitoring demand call-offs in SAP, forecasts, OEM Suppliers portals
Daily sales 
Providing Customer Service via phone, e-mail, and other communication channels.
Escalating problems and complaints appropriately to different KOSTAL departments.
Encouraging new ideas and feedback related process optimization; 
Communicating frequently and openly with the material planning and transport planning teams to ensure on-time delivery.
Data analysis and decision making to support raw material supply and finished goods demand, ensuring that potential conflicts are highlighted to the management in a timely manner for discussion/resolution.
Participating in daily production meetings and other meetings as needed.
Continually seeking opportunities to improve the delivery service rate operations including process and technology.
Providing input and assists with the development of engineering changes that may be required by OEM customers.

REQUIREMENTS:

Fluent English with outstanding written and verbal skills are required.
Must have a “customer first” attitude and be service oriented, friendly and possess a positive attitude
Ability to assign and monitor work in dynamic environment.
Computer proficiency with the ability to handle multiple PC applications at once
Solid time management and the ability to accomplish goals without much direct supervision

WE OFFER:

An Excellent opportunity to grow with us and develop your career. 
A Dynamic and rapidly growing global company.
Great and supporting working environment. 
Competitive salary related to targets achieved.
Long-term career opportunity in a multinational company.

If you are interested in this opening please send your detailed CV in English. All applications will be treated with strict confidentiality.
Only the shortlisted candidates will be contacted.