ZigZag Global EOOD logo

Software Business Analyst

ZigZag Global is a B2B software platform to help retailers manage and resell returned stock without the need for return to the retailer. ZigZag Global can help international ecommerce retailers by providing warehouses all over the world. We operate warehouses in the UK, US, Australia, Germany and France. We also have access to a further 100 warehouses globally that can be switched on according to your needs. Our returns portal offers a complete software solution that simply plugs into your returns page on your website, and helps route and warehouse your returns intelligently - where there is demand for that product! ZigZag Global is changing the way retailers think about returns and creates a revenue stream for the retailer.


ZigZag is an award-winning SaaS platform to help retailers manage and resell returned stock without the need for return to the retailer. ZigZag Global can help international ecommerce retailers by providing warehouses all over the world. 

We operate warehouses in the UK, US, Australia, Germany and France. We also have access to a further 100 warehouses globally that can be switched on according to your needs. 

Our returns portal offers a complete software solution that simply plugs into retailers' returns page on their website and helps route and warehouse their returns intelligently - where there is demand for that product! 

ZigZag Global is changing the way retailers think about returns and creates a revenue stream for the retailer. 
 
The position:

Due to our rapid growth, we are currently looking for an ambitious and enthusiastic self-starter for the role of Business Analyst. 

 
The role will be a blend of working at home and in the office, with the office being based in Varna.
You will be reporting to the Head of Product.

This is an excellent opportunity to join an award-winning technology business in retail, cross-border eCommerce, logistics and sustainability space.
 
 
Responsibilities


  • assist the Product Owner with requirement elicitation and stakeholder expectation management 

  • analyse and verify requirements for completeness, consistency, feasibility and conformity to standards 

  • write clear and well-structured user stories with clearly defined acceptance criteria supported by wireframes and workflows 

  • highlight risks and issues and assist with their resolution in an appropriate manner 

  • support the facilitation of software development through the SDLC phases working closely with the Product Owner 

  • participate in Agile ceremonies with the development team 


 
Requirements


  • At least two years' experience working in a Business analyst role within a software development environment 

  • Bachelors or Master’s degree in Computer Science

  • Excellent analytical and problem-solving skills with a strong attention to detail 

  • Excellent business documentation writing skills

  • Experience creating wireframes and process flow diagrams

  • Strong verbal skills with a fluency in English  

  • Excellent organizational skills including ability to self-start own task assignments  

  • Experience working in an Agile environment  


Desirable attributes:


  • Logistics and ecommerce experience

  • Familiarity with REST APIs

  • Understanding of SDLC

  • Experience using Jira and Confluence


We offer:


  • Standard working hours Monday – Friday

  • Competitive salary commensurate with experience and education

  • Additional healthcare insurance with dental service included

  • Opportunity to develop and grow

  • Collaborative working environment

  • Sodexo vouchers

  • Option for a Multisport card at a discounted price

  • 24/7 access to e-learning platforms

  • Company-sponsored certifications and courses


Your application will be reviewed with the strictest confidentiality.

Only suitable candidates will be invited to an interview.

By providing your personal data, you explicitly agree that it will be processed for the purpose of recruiting and for the purpose of possibly signing of a labour contract which will be stored and operated by “ZigZag Global” EOOD in their capacity of the personal data controller and personal data processor in accordance with the effective legislation. Please be aware that with this, you give permission for your resume to be shared with other parties of the ZigZag Global Group.

За обявата

June 10th, 2022

София

Административни, Офис и Бизнес дейности