Reservations manager

Become part of our team!
Are you a partner champion that loves to add value to businesses? We are looking for a Reservations Manager to join our team and can offer you an exciting experience with heaps of opportunities to learn and develop.
About the team and your challenge:
Our Sales department is responsible for the right partnerships that can complete our travel experiences, as our partners are exciting and unique. We are looking for passionate pioneers to lead our team to commercial excellence. Whether that is giving personal advice to our partners on their business, closing a new partnership or supporting on allotment creation.
Your Tasks
∙ Working closely with the team to get the product on sale and contributing our portfolio;
∙ Organizing and structuring the daily business;
∙ Being in contact with partners and solving problems;
∙ To take on the communication with different partners such as hotels and transport companies;
∙ Servicing to solve potential issues;
Who you are
∙ Smart (preferably studies in Hospitality, Tourism or Business);
∙ You have experience in and an affinity with the hospitality and travel industry (preferable);
∙ You have experience with issue resolution and escalation management;
∙ You have proven ability to collaborate;
∙ You have excellent verbal and written communication skills;
∙ You are structured, organized and able to prioritize and manage time effectively;
∙ You are decisive and capable of adapting to a dynamic working environment;
∙ Independent, you will have some projects of your own;
∙ You handle stress and pressure very well;
∙ You speak English fluently (a second foreign language is a plus);
Benefits
∙ Freedom and responsibility are at the core of our company culture;
∙ Your working place will be in the beautiful city center of Varna;
∙ You will work with the most inspiring colleagues within the industry;