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QA Specialist at Shared Service Center with German, Italian or French or Russian and English

Поради епидемичната обстановка съветваме всички кандидати да осъществяват контакт с нас по телефон и да се въздържат от посещения на място в нашия офис. Благодарим за разбирането!Астреа РикрутмънтАстреа Рикрутмънт е създадена през 2007 година с една основна мисия – да бъдем различни. Превърнахме това виждане в основен двигател на нашите усилия да сме винаги на разположение, когато клиентите и партньорите ни имат нужда от нас, за да ги консултираме и напътстваме при вземането на важни решения.Започнахме с офис в София и след няколко години на професионализъм успяхме да се разширим и във Велико Търново.Нашите партньори се увеличават всеки ден и тяхното удовлетворение е най-добрата визитна картичка за нас.Нашите ценности:* Професионална отговорност;* Лична и социална ангажираност;* Конфиденциалност;* Етика;* Съчетаване на добрите практики с иновационни подходи.Софияул. Царибродска 70, ет. 2, офис 3Тел./Fаx: +359 (02) 862 6318M: +359 (885) 865 066Велико Търновобул. България 2, ет. 2, офис 11-12Тел./Fаx: +359 (02) 862 6318M: +359 (882) 46 78 51Astrea RecruitmentAstrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.We started with one office based in Sofia and after several years of professional and hard work, we have managed to grow and open another office in Veliko Tarnovo.Our partners are increasing continuously and their satisfaction is the best business card for us.Values:* Professional responsibility;* Personal and social commitment;* Confidentiality;* Ethics;* Combining good practices with innovative approaches.Sofia70 Tsaribrodska str, floor 2, office 3Phone/Fаx: +359 (02) 862 6318M: +359 (885) 865 066Veliko Tarnovo2 Bulgaria blvd, floor 2, office 11-12Phone/Fаx: +359 (02) 862 6318M: +359 (882) 46 78 51


Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.

Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients we are looking for experienced individuals with an eye for detail for the role of QA at Shared Service Center with German, Italian or French or Russian and English.

Essential Job Duties and Responsibilities:
* Review processed cases according to the company’s procedures;
* Ensure that every case is handled according to the established regulations;
* Contribute to the continuous improvement process by providing feedback to the Team Leader and
Trainers;
* Create QA reports regarding each individual agent performance;
* Participate in facilitation and conduction of trainings for new or present employees;
* Create positive environment for career growth.

Requirements:
* Fluency in one of the following languages German, Italian or French or Russian and English;
* Excellent level of English;
* Previous experience on a similar position;
* Strong analytical skills and attention to detail;
* Communicative, open, with good soft-skills, capable;
* Excellent PC literacy with strong knowledge of Excel, PowerPoint, Visio and similar;
* Fast typing skills.

Our client’s offer:
* Remote recruitment process with Work from home option;
* Friendly and cooperative work environment;
* Attractive salary, additional trainings and special benefits;
* Full-time assignment;
* Opportunities for professional and personal growth.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_QASCH)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)

За обявата

June 10th, 2022

София

Търговия и Продажби