If you are a person who enjoys working in an exciting international environment, this is your opportunity to join us as:

Lost and Found Agent – Station Sofia Airport

Job responsibilities:

• Filling in loss or damage of baggage, loss of personal items from the baggage;


• Forwarding luggage which were left at a station;


• Receiving and recording of items found inside the aircraft;


• Communication with the passengers;


• Completing property and damage reports;


• Receiving and recording of forgotten items found inside the aircraft;


• Searching for items within the aircraft;


• Preparing and sending damaged and / or delayed luggage;


• Registration of unclaimed baggage;


• Informing passengers via telephone;


• Follow up Worldtracer action files;


• Creation of property irregularity report;


• Registration and delivery of found baggage;


• Other work-related tasks, according to business needs.

Requirements:

• Fluent English;


• Passion for aviation;


• Excellent communication skills;


• Enthusiastic, positive and self-motivated individual;


• PC skills (MS Office);


• As full training is provided there is no requirement for previous experience;


• A high school diploma, university degree or working towards it will be considered as a strong advantage;


• You will need to enjoy helping others, and committed to improving every passenger's travel experience.

We offer:

• Full training. Challenging and dynamic work environment;


• Friendly atmosphere and excellent working conditions;


• Long-term training and career development;


• Monthly salary 1100 BGN Net;


• Taxi vouchers for the night shifts when public transport is not available;


• Labor contract with full payment of all social insurance payments and taxes;


• Working on roaster as per the flights' arrivals (including some night shifts);


• Opportunity to gain experience in a multinational company in aviation industry and ground-handling.

The provision of personal data, enclosed in the application documents is voluntary and will be used solely for the purposes of evaluating job applicants. All applications will be considered as confidential. Only short-listed candidates will be contacted.