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IT Onsite Engineer

Plus500BOS is part of Plus500 group - a global software company which develops and successfully operates a leading online trading platform. The company was founded in 2008 and is listed since 2013 on the AIM section of London stock exchange. The company is currently valued at over $1 billion. The company's HQ is located in Haifa and we also have offices in Tel Aviv, London, Sydney, Limassol and Sofia. Plus500BOS is located in Sofia, Bulgaria in a brand new office in Capial Fort Building. Our 150 highly skilled and passionate team members are working in one of the best office environments in Bulgaria, having the chance to contribute, learn and share in a cosy, friendly and supportive, yet professional and stimulating international environment. We are looking for great team players who are smart, curious, self-driven and who want to be an important part of a product which has millions of users worldwide.















IT Onsite expert



Plus500 is a successful global software company which offers a leading CFD trading platform. The company is public listed at the London Stock Exchange since 2013. The Group enables retail customers to trade CFDs in more than 50 countries and in more than 2,100 different underlying global financial instruments comprising equities, ETFs, foreign exchange, indices, options and commodities.



IT onsite expert`s role will be responsible for planning and establishment of IT prescriptions, procedures and standards in the Company. Candidates will need to possess knowledge of IT systems and tools, have excellent communication and organizational skills, managing details, deliveries and expectations.






Responsibilities:



  • Controls the allocation of the available IT resources and ensures their efficient use.

  • Installs, configures and upgrades PC software and operating systems.

  • Ensures security of data, network access and backup systems.

  • Advises employees on the software and hardware issues and usage and provides technical support.

  • Assigns monitors, delegates and manages the work of its subordinates.

  • Maintains database with available and delivered technical equipment, access cards and other inventory.

  • Controls the process of the established ticket system for IT services in the Company.

  • Maintains an excellent level of confidentiality regarding personal data of the employees.

  • Knows networking protocol: DHCP, DNS, TCP/IP, VPN, AD and VLANs.

  • Communicates with frequent correspondents outside the organization, such as vendors and suppliers.

  • Provides full IT service to the employees of the Company, responds to inquiries, assists with technical problems, provides equipment, trains end-users how to setup and use new technologies.

  • Response to all end-user incidents and request tickets through an IT service management tool.

  • Document and streamline existing processes.

  • Identifies areas for improvement and recommendations.




Requirements:



  • 1-3 years of experience working in IT operations, 1+ years of experience in support and troubleshooting Windows & Mac OS platform, computer hardware, applications, networking, software licensing, backups, printers, phones, cell phones and peripherals

  • Education – Information Technology, Computer Science, Information Systems or a related field

  • Proficient level of English

  • Microsoft certifications would be an advantage (MCITP / MCSE).

  • Excellent Customer Service Skills

  • Team-Player

  • Ability to work under pressure

  • Time management skills and ability to prioritize

  • Precision, resilience, analytical thinking

  • Strong communication and interpersonal skills




Our offer:



  • Great opportunity for professional and personal development within a fast growing company;

  • Extensive training programs;

  • Competitive remuneration package;

  • Excellent working conditions;

  • Cooperative team environment;


If you are interested in and you would like to join our team, please send your application (CV) in English via the button below.







benefits




FACILITIES



  • Gym

  • Poker room

  • Video games

  • Fully stocked kitchen

  • Recreation area

  • Standing desks

  • Ping pong table




SOCIAL EVENTS



  • End of year party

  • Annual team days




GOODIES



  • Tickets to Atletico

  • Madrid's games

  • Subsidized meals

  • Multisport card

  • Health insurance

  • with dental care




Our Values




TECHNOLOGY DRIVEN


Our state of the art technology is due to our creative and talented engineers.




STRIVE FOR EXCELLENCE


We don’t compromise on the talent of our employees and on the quality of our product.




KEEP IT
SIMPLE


Find the simplest and fastest way to solve any challenge you face.




LOVE YOUR WORK AT PLUS500



WORLD’S TRADING MACHINE





За обявата

June 10th, 2022

София

Административни, Офис и Бизнес дейности