IT Administrator & Local Support

Manpower is part of ManpowerGroup, a Fortune 500 Global Business. We’ve been powered by our people since 1948. That’s 70 years of making dreams a reality. We don’t make our people; we are made by them and have been since the very beginning. We create powerful connections between organizations and the talent they need to unleash workforce potential.

For one of our clients, a multinational pharmaceutical and biotechnology company, we are looking for

IT Administrator & Local IBEX Support

Main Duties and Responsibilities: 

 IT Administrator & Local IBEX Support represents a person within the Innovation & Business Excellence (IBEX) department who

• Provides effective technology support for users in his/her local market (75%),


• Ensuring both hardware and software assets are in operational condition;


• Providing trainings for users to improve the adoption of the tools;


• Proposes automatization and simplification of processes and tools;


• Actively works with users to help them learn and adapt in a digital and fast-paced environment. 
  
  He/she further acts as a local touchpoint for the Innovation & Business Excellence department for other operational support (25%), with the aim of helping the company to achieve and maintain sustainable competitive advantage. Under this scope, he/she supports Field Force related tools in the local market. This also includes analytics tools and gathering and securing local data sources to support effective reporting, promotional activity monitoring, as well as segmentation & targeting and call planning. 
  
  IT Administrator & Local IBEX Support reports to the Balkans Cluster IT Manager/Chief Technology Manager and, as part of the cluster IBEX/IT team, participates in and supports cluster projects and initiatives.
  
   Essential for the Role: 
  


• VI or VII level of education (preferably in IT), university degree is a plus 


• Excellent command of English language 


• Excellent computer skills – MS Windows and MS Office 365 pack 


• Advanced network knowledge 


• ITIL knowledge is a plus 


• Planning and organizing abilities 


• Professional communication skills with respect to both internal and external customers 


• Interpersonal skills 


• Synthesis capability 


• Analytical thinking 


• Flexibility 


• Learning agility 

If you feel the challenge, apply now!

Only shortlisted candidates will be invited for an interview.

ManpowerGroup is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability.

Manpower Bulgaria has License № 382 / 29.11.2021 for providing human resources services.