Export Sales Customer Support Expert

VP BRANDS INTERNATIONAL SA is a market leader and traditional producer of high quality wines and spirits. An exciting new opportunity has arisen for a Customer Support Expert to join the International Sales team and assist in driving the business forward:

Export Sales Customer Support Expert

The Customer Support Expert assists the respective Regional - and area Sales Managers with administrative, organizational, logistical, analytical and practical back-office matters associated with the management of the export and duty free business.
This position entails a broad range of responsibilities including but not limited to the definition of product range to be offered, route to market considerations, pricing issues, customer contacts, product supply, but also a wide range of administrative and back-office tasks to support the business.

If you:
• Communicate fluently (written and oral) in business English language;
• Have excellent verbal and written communication and conflict mediation skills;
• Have excellent command in Excel, Power Point, Access etc.;
• Demonstrate perfect analytic skills;
• Identify issues effectively, research and collect information to facilitate the solution;
• Are able to manage different projects at one and the same time;

Your main responsibilities will be to:
• Handle order processing and assist in the production planning;
• Administer shipments and logistics;
• Monitor customer accounts;
• Co-ordinates and manages customer contacts for all logistics matters;
• Provide data and reports to help the sales team;
• Prepares reports to help the international sales team and follows deadlines accordingly;
• Maintains records about each client;
• Prepares and sends pro forma invoices to partners abroad and follows up due payments and expected revenues for the company;

The position offers great opportunities in terms of personal development in the area of international business and within the company.
Please send your CV. We will keep your application strictly confidential and will contact the short-listed candidates.