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Experienced Customer Support Representative

Orel-CCP is a Business Process Outsourcing provider, and offers a wide range of consulting services including Human Resource Outsourcing, inbound/outbound sales, lead generation/qualification, customer and technical support, and global customer success representatives. We’re committed to solving complex business challenges using the latest technology and data resources, combined with our creative and collaborative strategic approach.

София

Experienced Customer Service Representative.
As member of our first ever Customer Service team – you will have a great opportunity to make an impact on the everyday lives of just about anyone. If you really care about customer service, passionate about making people happy, and a fast learning – we want to hear from you!
You will:
-Answer customer inquiries via phone,email,chat and managing incoming phone calls.
- Handle customer inquiries, provide appropriate solutions and alternatives within the time limits.
- Follow communication procedures, guidelines and policies
-Provide accurate, valid and complete information by using the right methods/tools
-Make sure customers are getting the best possible service
-Have an opportunity to be a part of our growing team from the very beginning
For the position you will need the following skills/Requirements:
At least 1 year of experience in hands-on customer service – MUST
Great writing skills (Fluent and highly proficient in English) – MUST
Ability to easily empathize with customers and understand their needs
Ability and willingness to work on in shifts (we provide 24/7 service)
∙ Advanced knowledge of English;
∙ Strong analytical, critical thinking, and problem-solving abilities.– MUST
∙ Ability to work independently.
∙ Attention to detail.
What you will get in return is:
∙ Opportunity of personal development in a multinational working environment;
∙ Referral bonus;
∙ Dynamic and friendly work environment;
Unique training that will get you up to speed with the latest A.I technologies.
Team of professionals who will help you build your career basis your skills & strengths within the Program and the Company.
- Excellent salary
- Opportunities for career progression
Sounds interesting? Apply now by sending your recent CV in English! You also can tell to your friend. We have a referral bonuses in this case! :)

За обявата

June 10th, 2022

София

Административни, Офис и Бизнес дейности