Voted Online Casino Operator of the Year 2018, winners of the WiG 2019 Employee Wellbeing Award and the IGA 2020 Best Customer Service Company Award, Mansion is an international gaming group, running three popular casino brands.

Our office is located in Sofia, Bulgaria and we are the Technological and Operational heart of Mansion family. We’re proud of our vibrant and fun office space, we work hard and play hard – so you’ll never experience a dull day at work with us.

Want to be a part of the thrilling world of online gaming? Check out our latest role below, and if it sounds like the job for you – then get in touch!

What you’ll do as English speaking customer support agent

• You will be the first point of contact for our clients with account related questions, initiating proactive contact with newly registered players via chat, phone or email; do not worry, there will be no cold-calling!


• You will work closely with other internal and external departments to help solve customer queries and issues.


• You will work on a flexible 24/7 shift schedule that will allow you to combine work with your studies or hobbies.

What we are looking for:

• You should be fluent in English - both written and verbally.


• You should be willing to learn and develop within the international company.


• You should be a positive, friendly and flexible individual who is confident in communicating with colleagues and players.

It's awesome, but not required, if you also have:

Previous experience in customer service. It`s a plus, but not mandatory. We will train you to be the best in business anyway!

Previous experience in online gambling industry;

Some of Our Benefits

Diversity and Inclusion

At Mansion, we pride ourselves on providing a safe, fun and inclusive place to work. We’re a diverse company who acknowledges and celebrates our employees regardless of their gender, sexuality, race, culture, age, disabilities, religion or beliefs.

It's simple, if you’re good at what you do and passionate about it, you’ll feel at home when you join the Mansion family.