NEW SPRING VENTURES Ltd. logo

English Customer Support Agent (night shift)

New Spring Ventures is a part of an international group of companies, made of like-minded IT enthusiasts.Over the years we managed to create a great amount of successful online projects and grow our team from 5 to over 800 people, all sharing the same values and following the same goals!We established our Sofia office just recently - in the heart of the city - spacious, luxury, friendly!  And we need you to make our team even better - check our available jobs and apply today

New Spring Ventures is growing tremendously and we continue to conquer new countries!
Now we're looking for a English Customer Support (fluent) to join our team and make his own contribution to our products.
Main duties and responsibilities:
- Communication with customers through online-chats, e-mails
- Maintain prompt and empathetic attitude towards customers
- Acknowledge and resolve customers’ complaints
- Knowing our products inside and out so you can answer the questions
- Ensure satisfaction of the customer and provide professional support for customers
Experience and qualifications:
- Excellent written and verbal English skills
- Analytical skills
- Ability to work in multitasking environment
- Experience working with customer support would be a plus.
What we offer:
- Working in dynamic European company
- Flexible work hours (night shift only)
- Ability of career and professional growth within the company
- Corporate events, team buildings
- Young and friendly team
- 20 days for vacation
- Full-time (office - Bulgaria, Sofia)
- Competitive salary

За обявата

June 10th, 2022

София

Административни, Офис и Бизнес дейности