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Customer Support Representative with English language

Dear applicant,Thanks for visiting our jobs.bg profile. We are very happy to have you here and will be glad to lead you through our VEDAMO journey!VEDAMO Virtual Classroom is an interactive live teaching platform with features for students collaboration,  moderation of class discipline, and lesson preparation optimisation.VEDAMO virtual teaching environment was created to promote equal access to quality education for a larger number of people across the world. Our goal is to develop and implement innovative e-learning solutions for a wide range of learners. Our productVEDAMO Virtual Classroom https://www.vedamo.com/virtual-classroom/ is an online platform for live collaborative teaching. It combines multi-peer video-conferencing and collaborative group features - interactive whiteboard and documents editor, breakout rooms, screen-sharing and synchronized media players. VEDAMO is designed and used for education.VEDAMO Learning Management System https://www.vedamo.com/learning-management-system/ is flexible web-based solution for creating and managing online and blended learning services. It provides the entire infrastructure for creating, managing, assessing and delivering tailor-made educational programs and content to various learners at their preferred pace, scale and format.VEDAMO platform is used by schools, universities, vocational training providers, corporate organizations from all over the world. We have clients from USA, UK, India, European countries, Argentina, Brazil, Australia, Oceania, China, Canada, Russia, Bulgaria.Our storyIn 2013, VEDAMO was created by a team which brings together the expertise of software engineers and educational specialists. During the years, VEDAMO developed and won the Prize for Social Innovation at the National Contest for Innovative Enterprise of the Year;  was nominated in "Best Innovation for Education" category of the Webit Awards for innovations in learning process in secondary education institutions. The company was awarded the "Excellence in Innovation 2018" and was nominated in "IT – Communications and Digital Education" category of the Comenius-EduMedia-Award in Berlin. VEDAMO Virtual Classroom was nominated in the “Successful Bulgarian Product” category of the Bulgarian Association of Information Technologies (BAIT) Awards for 2020.We are proud to be a Global Brand Award winner as Most Innovative Technology in Education for 2021.










Customer Support Representative with English language




We are a rapidly growing and a highly innovative company providing professional services in the field of online education. Due to our growing business needs, we are looking for a Customer Support Representative with excellent English language knowledge.


What we would expect from the successful candidates:



  • Excellent English is required as your work will involve dealing with a worldwide audience

  • You will need to be comfortable with computer technology and demonstrate an ability to explain concisely in order to solve any problem users may have

  • Personal qualities required are patience, an emphatic attitude, persistence, a friendly and calm presence, and a positive approach allied to top class attention to detail

  • We need a quick learner who can prioritize effectively

  • Experience in customer support will be an advantage


As part of our team you would be expected to play your role in enriching it. Full training and support will be given. As we are a new venture you have an opportunity to get in at the start and have the potential to grow and be promoted as we grow.

Please note, that our customer support is 24/7 and you would be expected to work accordingly.


If you are interested, please submit your application. All candidates will be treated in full confidentiality. Only the shortlisted ones will be invited to interviews.






За обявата

June 10th, 2022

София

Търговия и Продажби