Customer Support Hero

We're a young, London-based company that wants to make the world a better place. Our brands offer plant-based, ethically-made clothing and lifestyle products that also give back to amazing causes that we and our customers care deeply about.
Our small team is looking for a friendly Customer Support Hero that genuinely cares about providing amazing service to all customers. This is a remote work position - we will take applications for both full time + part time candidates.
RESPONSIBILITIES:
- Chat to customers via email and live chat (no phone support)
- Give helpful advice and answer customer questions
- Help customers with missing orders, returns etc
- Keep a friendly relationship with our suppliers
- Various admin tasks as needed (for example checking stock levels)
THE PERFECT CANDIDATE:
- Will be happy to work from home
- Has a peaceful place to work with strong internet connection
- Speaks and types in perfect English
WE OFFER YOU:
- Flexible working hours
- Paid holiday
- Monthly pay, depending on experience
- Friendly, informal working environment
- Opportunity to grow with the company and pick up new skills
- Perks such as free apparel from our stores
Experience is not as important to us as your enthusiasm - If this sounds like a role that you would love, please apply now!