Customer Support Agent with Dutch, German, Italian (FTE and PTE)
Поради епидемичната обстановка съветваме всички кандидати да осъществяват контакт с нас по телефон и да се въздържат от посещения на място в нашия офис. Благодарим за разбирането!Астреа РикрутмънтАстреа Рикрутмънт е създадена през 2007 година с една основна мисия – да бъдем различни. Превърнахме това виждане в основен двигател на нашите усилия да сме винаги на разположение, когато клиентите и партньорите ни имат нужда от нас, за да ги консултираме и напътстваме при вземането на важни решения.Започнахме с офис в София и след няколко години на професионализъм успяхме да се разширим и във Велико Търново.Нашите партньори се увеличават всеки ден и тяхното удовлетворение е най-добрата визитна картичка за нас.Нашите ценности:* Професионална отговорност;* Лична и социална ангажираност;* Конфиденциалност;* Етика;* Съчетаване на добрите практики с иновационни подходи.Софияул. Царибродска 70, ет. 2, офис 3Тел./Fаx: +359 (02) 862 6318M: +359 (885) 865 066Велико Търновобул. България 2, ет. 2, офис 11-12Тел./Fаx: +359 (02) 862 6318M: +359 (882) 46 78 51Astrea RecruitmentAstrea Recruitment was found in 2007 with one principal mission – to be different. We transformed this vision into a key driver of our efforts to be always available when our clients or partners need us to advise and guide them in taking important decisions.We started with one office based in Sofia and after several years of professional and hard work, we have managed to grow and open another office in Veliko Tarnovo.Our partners are increasing continuously and their satisfaction is the best business card for us.Values:* Professional responsibility;* Personal and social commitment;* Confidentiality;* Ethics;* Combining good practices with innovative approaches.Sofia70 Tsaribrodska str, floor 2, office 3Phone/Fаx: +359 (02) 862 6318M: +359 (885) 865 066Veliko Tarnovo2 Bulgaria blvd, floor 2, office 11-12Phone/Fаx: +359 (02) 862 6318M: +359 (882) 46 78 51
Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.
For one of our clients – leader and world-renowned company offering customer experience
services. We are on a search for motivated, communicative and open individuals for the role
of Customer Support Agent with Dutch, German, Italian (FTE and PTE).
Essential Duties and Responsibilities:
* Providing support via live chat, calls and email;
* Listening to and answering the customer’s questions;
* Providing in-depth knowledge of the company’s products;
* Offering guidance and resolving the customer’s issues;
* Managing the customer experience by explaining and answering simply and clearly.
* Striving daily to improve personal skills and the service offered to customers.
Requirements:
* Great Dutch, German, Italian verbal and written skills;
* Very good understanding and use of English language;
* Solid PC user skillset;
* Customer-oriented problem-solver;
* Able to adapt and empathize with customers;
* Driven to improve performance and provide the best customer experience.
Our client offers:
* Attractive remuneration;
* Additional health insurance and Eye Care reimbursements;
* Both FTE and PTE options available;
* 20 leave days per year;
* Various trainings available as well as opportunities for career growth;
* Supportive and friendly work environment.
If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_CSA_R)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)
За обявата
June 10th, 2022
Русе
Административни, Офис и Бизнес дейности
За обявата
June 10th, 2022
Русе
Административни, Офис и Бизнес дейности