Plus500BOS EOOD logo

Customer Support Agent with Czech/Slovak - email and chat only

Plus500BOS is part of Plus500 group - a global software company which develops and successfully operates a leading online trading platform. The company was founded in 2008 and is listed since 2013 on the AIM section of London stock exchange. The company is currently valued at over $1 billion. The company's HQ is located in Haifa and we also have offices in Tel Aviv, London, Sydney, Limassol and Sofia. Plus500BOS is located in Sofia, Bulgaria in a brand new office in Capial Fort Building. Our 150 highly skilled and passionate team members are working in one of the best office environments in Bulgaria, having the chance to contribute, learn and share in a cosy, friendly and supportive, yet professional and stimulating international environment. We are looking for great team players who are smart, curious, self-driven and who want to be an important part of a product which has millions of users worldwide.

Plus500BOS EOOD

София














Customer Support Agent with Czech/Slovak - email and chat only



Plus500BOS is part of Plus500 group - a global software company which develops and successfully operates a leading online trading platform. The company was founded in 2008 and is listed since 2013 on the AIM section of London stock exchange. The company's HQ is located in Haifa and we also have offices in Tel Aviv, London, Sydney, Limassol and Sofia.



Plus500BOS is located in Sofia, Bulgaria in a brand new office in Capial Fort Building. Our more than 150 highly skilled and passionate team members are working in one of the best office environments in Bulgaria, having the chance to contribute, learn and share in a cosy, friendly and supportive, yet professional and stimulating international environment.



We are looking for great team players who are smart, curious, self-driven and who want to be an important part of a product which has thousands of users worldwide.






Job Definition:



  • Provide information about financial instruments and services of the company;

  • Respond to customer requests for installation, registration and regular operations with client’s software;

  • Provide support regarding technical, trading and financial issues to customers queries by email and chat;

  • Verify the request details with the customer;

  • Research and answer questions and solve problems for a complete customer’s satisfaction;

  • Follow up on the successful completion of each case;




Requirements:



  • Fluency in the Czech and Slovak language;

  • Fluency in the English language;

  • Good computer literacy;

  • Excellent typing skills;

  • Analytical and problem-solving skills;

  • Ability to prioritise tasks and work with minimal supervision;

  • Financial/Economic background or education will be considered as an advantage;

  • Customer service experience will be considered as an advantage;

  • Willingness to work on shifts;




Our offer:



  • Great opportunity for professional and personal development within a fast growing company;

  • Extensive training programs;

  • Competitive remuneration package;

  • Excellent working conditions;

  • Cooperative team environment;








benefits




FACILITIES



  • Gym

  • Poker room

  • Video games

  • Fully stocked kitchen

  • Recreation area

  • Standing desks

  • Ping pong table




SOCIAL EVENTS



  • End of year party

  • Annual team days




GOODIES



  • Tickets to Atletico

  • Madrid's games

  • Subsidized meals

  • Multisport card

  • Health insurance

  • with dental care




Our Values




TECHNOLOGY DRIVEN


Our state of the art technology is due to our creative and talented engineers.




STRIVE FOR EXCELLENCE


We don’t compromise on the talent of our employees and on the quality of our product.




KEEP IT
SIMPLE


Find the simplest and fastest way to solve any challenge you face.




LOVE YOUR WORK AT PLUS500



WORLD’S TRADING MACHINE





За обявата

June 10th, 2022

София

Административни, Офис и Бизнес дейности

Plus500BOS EOOD logo
Plus500BOS EOOD

2013

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