Contract Manager (1 year fixed-time contract)

Contract Manager, Clinical Trial Projects
This is a key role in this global team. It will take a leading position in the contract management process for our clinical research projects. This role will be joining a large and dynamic division at a senior level so experience with contracts and good Excel skills are needed to be successful in this position. The role offers career progression and learning and development opportunities within IQVIA.
Role Summary:
Working within the Global Business Operations team to develop IQVIA's agreements with our Pharmaceutical customers. This includes close customer interaction at all times and collaboration internally, within IQVIA’s organization.
Main responsibilities:
· Manage the day-to-day contract and other designated processes for large complex contracts.
· Act as regional expert on contracts or other designated processes and key interface for assigned customers, ensuring consistency in approach, metrics and format.
· Manage project requirements, identify discrepancies and interact with customers to resolve issues.
· Develop and implement processes with a primary focus on increasing customer satisfaction and by creating efficiencies while maintaining consistency among all teams.
· Provide direction and strategy on projects and initiatives with minimal oversight.
· Maintain a focus and actively work towards attainment of all corporate goals (including but not limited to revenue, sales, and employee retention) and implement strategies to achieve those goals.
· Support with development and negotiation of MSA.
· Develop in depth understanding of, and be compliant to all processes and policies relating to the development of contracts and proposals.
· Act as primary internal customer interface, responsible for developing key relationships.
· May participate in bid defense, customer meetings and on task forces as required.
· Provide advice, support and guidance as needed and serve as a mentor to colleagues.
· Perform other duties as assigned.


Requirements
· Bachelor's Degree in Life Science, Business Management or related field and 5-7 years experience in Contracts or Proposals or equivalent combination of education, training, and experience.;
· Knowledge of CRO Industry. (mandatory)
· Excellent knowledge of Microsoft Excel, Word and understanding of costing models.
· Excellent knowledge of contract, proposals and budget processes and ability to interpret budgets and protocols.
· Possess strong analytical skills and excellent verbal and written communication skills.
· Ability to establish and maintain effective working relationships with coworkers, managers and customers.