Accounting agent / Income control specialist

Function:
Accurate and timely processing and tracking of accounts and incoming payments.
Minimum Requirements:
Advanced Excel skills
Excellent command of English language
Very good computer and analytical skills
Eligible to work full-time
Live in Varna, Bulgaria
Has worked with the accounting firm or bank for at least one (1) year (will be an advantage)
A graduate of Bachelor of Accounting, Finance, Economics, Business Administration
Soft skills:
Pro-active attitude with and solutions-oriented mindset with special attention to details
Team player with good collaboration skills and ability to work with people from different nationalities/culture
Ability to work under pressure and meet deadlines
Must be able to handle critical and confidential information.
Attention to detail and accuracy and ability to manage timelines and deliverables effectively
Key Responsibilities.
Process and track accounts and incoming payments in compliance with financial policies and procedures
Ensure accurate data entry into the company’s database program and accounting program (work with American accounting program - QuickBooks)
Assist in obtaining, tracking and booking documents, received by the external services providers (Quickbooks, Internal registry files)
Verify discrepancies and resolve billing issues
Completing daily scheduled tasks.
Completing tasks on manager’s request.
Communicating in English with employees of other divisions.
Enter and work with customer’s data into the company CRM;
Communicate with the rest of the company's departments;
Communicate with merchant service providers (i.e. internal and external communication);
Monitor and manage transaction disputes recovery;
Explore options for improvement of the current processes.
Common Responsibilities.:
Skillful and efficient in data entry of customer’s transaction disputes into an electronic data system for storage and analysis;
Tracking and recording regularly dispute statuses and reimbursements;
Tasks status reporting: provide weekly, monthly comprehensive information;
High level of internal and external cooperation to ensure accurate and efficient operations and service;
Understanding and compliance with company's policies and industry regulations. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls.
Protecting the company's interest and reputation in all activities.
Contributing to team effort by accomplishing related tasks as needed.
Work Conditions
Work hours: Work on shifts: 08:00-17:00 & 11:00-19:30 & 13:30-22:00.
Presence on holidays or before or after these work hours may be required with previous notice and based on business needs .
Compensation
Base salary (depending on experience)
Performance bonus
Key Performance Indicators:
Accuracy of Reports, Data and Calculations
On time fulfillment of assigned task