Sales Representative with Arabic

FXCM Support EAD is a subsidiary of FXCM Group. The FXCM group of companies (collectively, the "FXCM Group") is a leading provider of online foreign exchange (forex) trading, CFD trading, spread betting and related services. Our mission is to inspire global traders with access to the world's largest and most liquid market. By offering the most innovative trading tools, hiring the best trading educators, and meeting strict financial standards to protect trader funds, we strive for the best online trading experience in the market.



The Sales Representative is expected to attain an in-depth knowledge of how the forex market works both from the perspective of a client and from an insider’s perspective and to intelligently articulate financial and market-related concepts as well as FXCM products and services.

Primary responsibilities (not limited to)

• Drive sales for FXCM's Retail Products and Services for FX and CFD's


• Build and maintain relationships with prospective and existing FXCM clients


• Use an intelligent soft sales approach to communicate the benefits of FXCM, products and services, our trading platform and the FX markets to prospective and existing clients


• Have a clear understanding of what needs, requests, products, resources and tools are required from the region. Have an understanding of the obstacles that we face in the region and solutions


• Thrive to achieve Team and Individual metrics, quarterly conversion rate, account numbers and equity benchmarks


• Go beyond "customer service". Skillfully probe for, listen, and understand client needs to provide resources and solutions to improve clients' trading experience and results


• Consistently take initiative to learn and stay current about the markets, FX industry and new FXCM platforms and products, services and educational resources


• Participate in various trading/education packages tailored towards our end clients and further your understanding of financial markets and how to trade them


• Participate in different projects and initiatives aiming to improve the metrics; incentivize the growth of the region through campaigns, constant feedback and support on daily basis


• Coordinate with multiple FXCM departments to ensure client requests are satisfied


• Perform other assignments and tasks as assigned by Management

Requirements

• Articulate with excellent written and verbal communication skills


• Strong interest and passion for financial markets, trends, international affairs and geopolitical events


• Positive and enthusiastic attitude


• Self-Motivation and a proven ability to manage time and information efficiently and effectively


• Ambition and ability to manage in a very fast-paced environment


• Strong analytical, critical thinking and problem solving skills


• Ability to navigate basic and advanced mathematical examples with proficiency and accuracy


• Strong MS Office Skills


• Excellent (level C1 or above) written and spoken English and Arabic skills


• Strong presentation skills


• Experience in Sales or Customer Service – an advantage

Hours: 40 hours/week - Monday to Friday, 9am-6pm, working from the office for at least 3 days per week

Contract type: Labor contract with FXCM Support EAD

If you are interested in this position, please send your CV in English.

Only short-listed candidates will be contacted for an interview.