Resort Team Leader

What you will be doing...

Jet2holidays is the UK’s 2nd largest Tour Operator, providing ATOL licensed Package Holidays to destinations in the Mediterranean, the Canary Islands and to European Leisure Cities with scheduled leisure flights by our award-winning airline Jet2.com.

We have a fantastic opportunity to join our Jet2holidays Team as a Resort Team Leader in Sunny Beach, Bulgaria for this Summer until October 2022.

Reporting into the Destination Manager, the Resort Team Leader is responsible for:

• Leading, motivating and coaching a team of Resort based Customer Helpers to deliver VIP customer service at all times.


• Planning your team’s rosters to ensure they are visiting our customers at their hotels at the optimum times and are on hand to share their great insider knowledge of the resort.


• Working with our local agents and colleagues to help deliver feedback to improve service delivery.


• Representing our Jet2holidays' values at all times which is essential to the success of this role.

If you love the idea of taking responsibility for our customers’ holiday experience whilst working as One Team, then could be the perfect role for you!

What Can We Offer You?

• An excellent basic salary of 46,676 Lev per annum, pro rata, gross


• A day off for your birthday so you can enjoy your special day and celebrate as you choose


• Life assurance scheme


• Free Uniform


• Annual Pay Review


• 300 euros monthly car allowance (subject to currency conversion)


• Recommend a Friend Scheme (£250 for successful referrals, subject to currency conversion)


• Potential to return for Summer 2023!

What are we looking for?
Already living in the destination, or willing to relocate, you’ll know the location inside out and ideally speak the local language confidently, as well as being fluent in English.

To be successful in this role, you will already be a driver with your own transport and have some previous Team Leader or Supervisory experience, ideally gained within the Travel & Tourism Industry.

If you are interested in joining the UK’s 2nd largest Tour Operator and Which? Recommended provider, apply now!