Calista Services Ltd. logo

Quality Assurance - Crypto/ Forex Industry

Няма описание












join THE team






Benefits:



  • International company

  • highly competitive salaries

  • health insurance +

  • REFERRAL
    BONUS

  • multisport card

  • food, snacks
    & beverages

  • team building getaways





Company Info


Calista Services has main focus on building outbound sales call centers.


This level of specialization allows us to ensure faster recruitment, better training, and better results than other offshoring and outsourcing services.


Our expertise doesn’t end with the sales team - we can recruit and build teams for every aspect of our outbound call center from the agents and managers to any aspect you can think of.



Quality Assurance - Crypto/ Forex Industry




We are looking for a new Quality Assurance Specialist to join our team!


Main responsibilities:



  • Overseeing, evaluating and implementing company procedures;

  • Supervise and control agents’ activities;

  • Implementing the strategies set by the Front department;

  • Creating report documentation for the upper management;

  • Evaluating control of the service;

  • Developing and implementing internal control procedures;

  • Generating ideas and providing suggestions for company’s operation;

  • Creating ongoing reports on a daily/weekly basis.


What do we offer:



  • Competitive salary;

  • Dynamic environment with positive and friendly colleagues;

  • Additional Health Care;

  • Fully covered Multisport Card;

  • Insane company parties and team buildings;

  • Food and beverages in the office.


Requirements:



  • Fluency in English;

  • Experience on Quality Control position in the Forex/ Crypto Industry is a must;

  • Analytical thinking, enthusiasm, and persistence;

  • Problem solving and ability to work under pressure;

  • Strong organizational and communication skills.

  • Goal oriented person aiming for a long term development!



Please send your CV in English. Only short-listed candidates will be contacted. All applications will be treated in strict confidentiality.







За обявата

June 10th, 2022

София

Административни, Офис и Бизнес дейности