ZigZag Global EOOD logo

QA Engineer

ZigZag Global is a B2B software platform to help retailers manage and resell returned stock without the need for return to the retailer. ZigZag Global can help international ecommerce retailers by providing warehouses all over the world. We operate warehouses in the UK, US, Australia, Germany and France. We also have access to a further 100 warehouses globally that can be switched on according to your needs. Our returns portal offers a complete software solution that simply plugs into your returns page on your website, and helps route and warehouse your returns intelligently - where there is demand for that product! ZigZag Global is changing the way retailers think about returns and creates a revenue stream for the retailer.


ZigZag Global is a market leading eCommerce SaaS business, that has been on a mission to build the best retail returns solution since 2015. Today, more than 100 companies use the ZigZag platform to help reduce the cost, friction, and impact of returns, whilst driving customer loyalty and profitability. Comprised of Returns, Exchanges and Retail Returns solutions, ZigZag Global is at the forefront of the rapidly growing, multi-billion-dollar global returns market, processing returns across 130 countries.


With leading Enterprise retail clients like boohoo, Selfridges, Superdry, Frasers Group, The Hut Group, and Whitelabel partnerships with the world’s biggest logistics businesses like DHL & Maersk, the business is processing tens of millions of return transactions, and more than doubling year on year.



In March 2021, Global Blue acquired ZigZag Global. Global Blue is a strategic technology and payments leader, empowering merchants to capture the growth of international shoppers. The acquisition will enhance ZigZag’s rapid growth by cross selling its solutions into Global Blue’s extensive merchant network and enhance its value proposition through integration to Global Blue’s payments and data capabilities. Moreover, Global Blue will further invest in ZigZag to help it provide more value to its customers and accelerate its innovative returns solutions to the global market.


The Role
We are looking for a QA Engineer to join our technical team to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you. Our platform manages thousands of returns every day - keeping this running smoothly is paramount for our retailers and their customers, and this role will play a key part in delivering that.

 
Responsibilities


  • Review and analyse system specifications

  • Collaborate with QA Engineers to develop effective strategies and test plans

  • Execute test cases (manual or automated) and analyse results

  • Evaluate product code according to specifications

  • Create logs to document testing phases and defects

  • Report bugs and errors to development teams

  • Help troubleshoot issues

  • Conduct post-release/ post-implementation testing

  • Work with cross-functional teams to ensure quality throughout the software development lifecycle


Requirements


  • 1+ years of experience as a Quality Assurance Engineer or similar role

  • Familiarity with Agile frameworks and regression testing

  • Ability to document and troubleshoot errors

  • Working knowledge of test management software (e.g. TestRail, Zephyr) and SQL

  • Excellent communication skills

  • Attention to detail

  • Critical thinker and good problem-solver

  • Strong organizational skills

  • Ability to develop Check Lists, and determinate and estimate testing level and scope

  • Excellent spoken and written English

  • Experience working with REST APIs and Postman is an advantage

  • Working knowledge with JIRA and Confluence

  • Working knowledge of an OOP language is an advantage


What do we offer


  • Competitive remuneration

  • Additional health and dental insurance

  • Remote work

  • Multisport card

  • An environment where product expertise, professional and personal commitment are rewarded

  • 20 vacation days per year plus additional vacation days per year of service

  • Friendly and exciting work environment within an inspiring team of professionals


Option to work remotely from home is negotiable.

If you are interested, please send your CV in English.


Your application will be reviewed with strict confidentiality. Only the short-listed candidates will be contacted for an interview. Providing your personal data, you explicitly agree that it will be processed for the purpose of recruiting and for the purpose of the possible signing of a labour contract and will be stored and operated by “ZigZag Global” EOOD in their capacity of the personal data controller and personal data processor in accordance with the effective legislation. Please have in mind that with this you give permission for your resume to be shared with other parties of the ZigZag Global Group.

За обявата

June 10th, 2022

София

Административни, Офис и Бизнес дейности