The experience matters

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationship.

Your responsibilities will be:

• Provide technical information on lubricant and fuels products


• Provide technical information on the application Fuel & Lubes products


• Participate in testing and implementation of new upgrades / functionality / equipment, administrative and reporting tasks


• Provide information on the Used Oil Analysis (Signum) system and similar systems.


• Working knowledge of software packages as MS Outlook, MS Word, MS Excel, and MS PowerPoint. CRM and MS Access knowledge are desired features of the incumbent.


• Contribute to tools development.


• Maintain a strong working relationship with the co-located Engineers and Field Engineers/Sales.


• Record all calls and other communications with customers, distributors and inter-department personnel.


• Very Good Communication and Customer Service Skills, Empathy, Listening skills

Required skills:

• Bachelor's degree


• Very Good Knowledge in Italian language


• Interest in the oil and gas industry with focus on lubricant and fuels products


• PC literacy, confident in use of MS Office with good command of English language;


• Self-motivated and willing to learn new skills


• Adaptable to a changing environment


• Organized with attention to details

We offer you: