The experience matters

HCL Technologies is global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of experience, with a world-renowned management philosophy, a strong culture of enhancement of ideas and risk-taking, and a relentless focus on customer.



Our Client is a Fortune 500 company in the Information Technology business with a mixture of customer base - Partners, SMBs, Public sector, Large and Key customers giving access to a variety of business activities.

We are covering full range of OTC processes starting from the contract set up, through the billing and query management until the point the payment is made and booked. We maintain a solid core team with 5 to 12 years of experience, great professional involvement securing strong business outcome and expansion potential.

Main focus:

• Responsible for one of the following Order to Cash activities:
  
  
  
  • Contract set up
  
  
  • Billing
  
  
  • Dispute management
  
  
  • Cash collection
  
  


• Ensure smooth and accurate performance of the process


• Validate contract and billing documentation, process change requests and updates, manage customer queries


• Maintain internal and external communications with different departments and partners/ costumers


• Prepare and analyze reports and support documents as per the business needs


• Ensure absolute compliance with corporate guidelines, ethical and financial rules

Requirements:

• Fluent in German language (both written and verbal)


• Experienced in administrative or customer interaction role


• Self-motivated and willing to learn new skills


• Driven by team’s success and deadlines kept


• Confident in use of MS Office


• Organized, friendly and communicative


• Any experience in a similar role will be considered an advantage

We offer you: