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Live Chat Specialist with German, French, Spanish, Italian or Portuguese

UpSkill is transforming traditional HR Services into exciting, engaging and effective Human Relations! Our team of experts is well-versed and experienced in delivering a large range of Talent Acquisition services. We are specialized in IT, ITO, BPO, SSC, SDC Recruitment, Executive Search and HR Consultancy. We are building strong connections and facilitating efficient relations between job applicants and employers. We support both large international and local companies in growing their business, providing them with the best talent to help them succeed! We provide high quality, confidentiality, loyal partnership, efficiency and transparency!   Upskill aims to provide a service to our clients that is so much more than pure talent acquisition. Customer care and individual approach are our top priorities whether in recruitment, consultancy or startup support. We strive to ensure that every interaction you have with Upskill runs as smoothly and efficiently as possible and that we consistently meet the high standards that you would expect from a trusted partner. We will find and present the best talent on the market and will facilitate every process between companies and their future employees. We will be with you every step of the way, thus ensuring that the experience is as simple, productive and enjoyable as it can possibly be, for everyone involved. Upskill aims to provide a service to our candidates that is so much more than a pure job application. You can always count on our support with all the details around a possible career change: Individual approach and career advice. CV preparation. Full visibility on the current job market, multiple employers and specific job opportunities before you even meet any in-house HR/Recruiter. We strive to ensure that you are as prepared and as confident during the whole application process as you would like to be. We will facilitate every process between companies and their future employees and will always provide timely feedback to both sides.

София


UpSkill is transforming traditional HR Services into exciting, engaging, and effective Human Relations! Our team of experts is well-versed and experienced in delivering a large range of Talent Acquisition services. We are specialized in IT, ITO, BPO, SSC Recruitment, Executive Search and HR Consultancy. We are building strong connections and facilitating efficient relations between job applicants and employers.

We support both large international and local companies in growing their business, providing them with the best talent to help them succeed!

As a recruitment agency, we will provide you with multiple career opportunities and all the information about each one of them. We will answer all your questions in advance, will prepare you for the interviews ahead and will support you throughout the whole recruitment process.


Our current client is the largest online gaming, poker and sports betting company. On their behalf, we are actively looking for a Live Chat Specialist with German, French, Spanish, Italian or Portuguese to join their Customer Support team.


Responsibilities:



  • Communicating with players primarily via live chat and occasionally by email to answer their questions and resolve their queries;

  • Informing the players of any upcoming promotions, regulation changes and requirements;

  • Always providing fast, accurate, thorough and friendly responses;

  • Еnjoying a fast-paced environment working to agreed targets;

  • Showing willingness to know the business in depth by being involved in projects and task groups.




Requirements:



  • Relevant experience or interest in customer support, online gaming, or online payment processing would be considered as an advantage;

  • Еxcellent verbal and written communication skills in German, French, Spanish, Italian or Portuguese (and English);

  • Ability to multitask and work in dynamic multinational environment;

  • Being highly-motivated with great attention to detail and able to evaluate customer demands;

  • Ability to work on shifts.




The company offers:



  • Discretionary annual performance bonus of up to 25% of your annual gross salary;

  • Additional skills bonuses up to 3 times per year;

  • Health and dental insurance for you, your partner and your children (if you all live at the same address);

  • In-house training and development to develop your skills, progressing your career;

  • Contribution towards your transportation and lunch expenses;

  • Sports program and social events; 

  • Free fresh fruit, snacks and drinks in the office;

  • Relaxation areas around the office, including a PlayStation and Pool table.



If you meet the above-mentioned criteria, don’t hesitate to apply!

We welcome the opportunity to learn more about you!

Please send your CV in English.

Please note that only short-listed candidates will be contacted.

License №2826. We will treat your application with full confidentiality!

За обявата

June 10th, 2022

София

Административни, Офис и Бизнес дейности