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Lead Help Desk Engineer

Top Skills Recruitment е международна агенция за подбор на персонал, която вече няколко години успешно свързва тези, които търсят работа, с тези, които предлагат отлична такава. Ние сме екип от професионалисти с дългогодишен опит в сферата на HR, които поставят клиента винаги в основата на това, което правят – независимо дали е кандидат за работа или компания, търсеща новите си служители.Офисите ни се намират в София, Пловдив и Благоевград - стратегически локации, чрез които се свързваме с нашите партньори, клиенти и кандидати на местно и международно ниво.Top Skills Recruitment организира разговорни курсове по немски, френски и английски език за тези от Вас, които имат нужда от практика. Обученията се провеждат в малки групи, за по-добро усвояване на езика, като целта е участниците да говорят възможно най-много помежду си с помощта на преподавател.Благодарение на нашия нетрадиционен и приятелски подход за общуване с хората, ние се целим към добри резултати спрямо кандидати и клиенти.Top Skills Recruitment притежава сертификат за международният стандарт за системи за управление на качеството ISO 9001:2015*******************************************************************“Top Skills Recruitment” is an international recruitment agency, which has been successfully connecting the ones looking for a job with the ones having an excellent job offer for a few years now. We are a team of professionals with many years of experience in the HR field. We always put the client in the heart of what we do – whether it be a job applicant, a Bulgarian or a foreign business company.Thanks to our core value of having professional, tailored, creative and friendly recruitment approach we are growing with the utmost goal of making our clients and candidates happy. We are dedicated to helping people to accomplish their dreams and succeed.We are a certified company according to: ISO 9001:2015 – QUALITY MANAGEMENT SYSTEMSSofia:9 Petar Parchevich str, floor 1, office 1M: +359 896 719 324Plovdiv:124A, Str „Vasil Aprilov“, 2nd floor, 4000M: +359 897 241 122Blagoevgrad:47 Todor Aleksandrov Str., Mall of Blagoevgrad, floor 1M: +359 894 87 87 10If you are looking for a job but not sure how to proceed, send us your CV and we will help you.

Top Skills Recruitment is a recruitment agency established by professionals with many years of
experience in Business Process & IT Outsourcing. Our higher aim is to find and bring out the
best in our candidates so they can land their desired job and at the same time deliver high
standard services to our clients. We assist people in their quest for the right career opportunity.
Our client is a global consumer-focused organization and the fourth largest international tobacco
company and now they’re looking for Local IT Engineer.
Knowledge and Experience
• Desktop application delivery into a managed infrastructure environment
• Experience of identifying and resolving all user-based IT/Telephony hardware and
software issues and incidents
• Experience of supporting IP and exchange-based telephony/fax services
• Worked in a service delivery environment using service desk application tools
• Experience of application wrapping scripting and testing
• Experience in delivering and managing client / server solutions.
• Ability to work with business users in defining local requirements and delivering locally
approved solutions
• Experience of core Microsoft technologies
• Experience in managing infrastructure patching cabinets
• Worked within the practice and standards of a service delivery team
• Experience of working in a customer facing organisation – potentially in a VIP
environment
• Experience in developing relationships with internal departments and external 3rd
parties
• Has a working knowledge of local working practices, legal and safety regulations
• Has experience in and understands the Global IT release management process
• Delivery of change activity within a structured change environment
• Knowledge of active directory environment
• Experience of ITIL principles and working practices
• People management
• Must be fluent in the local working language and be able to communicate effectively in
English
Benefits/Perks:
• competitive package of salary
• bonus scheme
• pension and 25 days holiday (with an additional 4 days on top to cover the Christmas
period and bank holidays)
• hybrid work (up to 80% home office)
This offer is for you!
Send us your CV in English.
All applications will be treated as strictly confidential.
Only short-listed candidates will be contacted.
License for recruitment for Bulgaria: № 2399 / 15.11.2017
License for administration and protection of personal data issued: № 432025 / 23.10.2017

За обявата

June 10th, 2022

София

Административни, Офис и Бизнес дейности