Incident & Problem Manager

We give our customers the power to assess, predict and  plan so they may achieve their goals and navigate their world with confidence. Our expertise in data, analytics and technologies, means we give answers, we create coherence and clarity from complexity. We can help you buy your first home or car, send your child to college, grow your business or protect your identity.The sheer amount of data and information available today might seem overwhelming. But we are making sense of it in powerful new ways. We are gathering, analysing, combining and processing data to help you take financial control and achieve your goals, or to better understand and meet the needs of your customers.Every day, our data and analytics are helping people and businesses to achieve more; individuals to access the financial services they need; people to protect their identities and lives; and economies and societies to flourish.Our nearly 20,000 people in 44 countries believe the possibilities for you, and our world, are growing. We have been around for more than 125 years, and we are growing. We are investing in the future, through new technologies, talented people and new innovative products – all to help create a better tomorrow.We opened our office in Sofia in 2004 and we are now of strategic global importance for the company. The office currently consists of 1000+ people specialising in product development and delivery, analytics, finance & accounting and customer service as well as number of other niche fields.