The experience matters

HCL Technologies is global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of experience, with a world-renowned management philosophy, a strong culture of enhancement of ideas and risk-taking, and a relentless focus on customer.

Our Client is a Fortune 500 company in the Information Technology business with a mixture of customer base - Partners, SMBs, Public sector, Large and Key customers giving access to a variety of business activities.

We are covering full range of OTC processes starting from the contract set up, through the billing and query management until the point the payment is made and booked. We maintain a solid core team with 5 to 12 years of experience, great professional involvement securing strong business outcome and expansion potential.

Responsibilities

• Prepare and update customer billing excel sheets


• Perform invoice processing. Monitor billing runs, ensure completeness of the process through printing and invoice deliver where applicable


• Ensure billing correction/adjustments of variable data to produce correct and complete billing


• Provide the management team with timely and accurate reporting regarding performance metrics and actionable management information


• Create excel sheets or attachments, which include information that supports the invoice


• Maintain group/pool invoicing; process various reports and take necessary actions


• In relation to annual true up/down process, check the applicable contract and issue appropriate true up/down invoices


• Monitoring of billing holds


• Maintain and validate price increase data


• Raise credit notes and rebill invoices


• Register customer for electronic invoicing


• Support activities for collections, order management and accounting as per the local market requirements and procedures.

Required skills:

• Fluent in French language (both written and verbal)


• Experienced in administrative or customer interaction role


• Proactive and self-motivated team player


• Confident in use of MS Office and with good command of English language


• Organized and with attention to details and excellent analytical and reconciliation skills

We offer you: